The Clinical Site Playbook: Step-by-Step Strategies to Secure Trials
September 23, 2025 | Elle Seigel |
Sales Enablement & Intelligence
Breaking into clinical research, or even into a new therapeutic area (TA), is no easy feat. If you’re working with a research-naïve PI, starting a site from scratch, or trying to attract the attention of large pharma, you’ve probably felt the frustration: you send out emails, but sponsors don’t respond.
The reality is that sponsors are looking for new sites. They need fresh patient pools, new geographic reach, and diverse investigators. But the sites that get selected are those that approach sponsors the right way - with timing, relevance, and credibility.
In this blog, I’ll walk you through a step-by-step playbook for how sites can secure trials. This guide builds on the concept of signal-based prospecting (covered in my last site-focused blog), which is the practice of tracking sponsor activity and industry events to know when to reach out. By pairing signals with smart, professional outreach, even new or growing sites can position themselves as valuable partners to sponsors.
Step 1: Spot the Right Opportunities Through Signal-Based Prospecting
Sending “cold” emails at random is one of the biggest mistakes sites make. Sponsors receive hundreds of inquiries, and most go unanswered. What separates a relevant outreach from spam is timing.
That’s where signal-based prospecting comes in. A signal is a critical event that indicates a sponsor is preparing for upcoming research. By monitoring these events, you can prioritize the sponsors most likely to need new sites soon.
Examples of signals to watch for:
- Mentions of upcoming trials - The sooner you know about a trial, the better chance you have to create a partnership.
- Successful Study Results - A successful trial will likely prompt the next phase.
- Indicators of Rescue/Delay Studies - A setback is an indication that a sponsor is looking for new partnerships.
- Recent Funding - A recent cash infusion suggests upcoming pipeline developments.
Imagine you’re a site with a strong psychiatry patient pool. If you see a mid-size biotech secure Series B funding specifically to expand its depression pipeline, that’s your signal. Reaching out then, while they’re actively planning site selection, is far more powerful than sending a generic message months later.
To learn more about signal-based prospecting and the signals you should be looking for, check out How Clinical Sites Can Master Signal-Based Prospecting.
Step 2: Research the Sponsor and Align Your Site’s Value
Once you’ve identified a promising sponsor with upcoming trial activity, the next step is preparation. Sponsors are looking for sites that demonstrate a clear fit for their study needs.
Here’s how to do it:
- Understand the sponsor’s active and upcoming pipeline. Review what therapeutic areas they’re active in, which therapies are advancing, and what indications they’re targeting.
- Look at past trials. ClinicalTrials.gov, company press releases, or publications can reveal their typical inclusion/exclusion criteria, enrollment challenges, or site locations.
- Evaluate your own fit.
Do you have patients that match the population they’re trying to reach?
Does your PI have relevant experience (e.g., years treating patients in the same TA)?Does your infrastructure (labs, EDC, imaging, coordinators) align with the previous phase trial requirements?
- Identify the correct stakeholder or decision maker. Titles vary, but you’ll often be reaching out to decision makers in clinical operations, site feasibility, or medical affairs/MSLs. Take the time to confirm you’re speaking with someone who has influence over site selection.
For brand-new sites or research-naïve PIs: Your differentiators may not be past enrollment metrics - and that’s okay. Instead, emphasize your strong patient access, clinical expertise, community trust, and eagerness to engage in research.
For growing sites: Highlight track records, past recruitment successes, diverse patient populations, and infrastructure upgrades. Sponsors want to see that you can handle not just one trial, but an ongoing partnership.
Once you’ve identified key signals and researched the sponsor or CRO, you can tailor your outreach to speak directly to their current priorities—making your emails relevant, timely, and hard to ignore.
Step 3: Craft a Compelling Outreach Email (Tied to a Signal)
This is where many sites stumble. Too often, the email is either:
- Too vague: “We’d love to be considered for trials in oncology.”
- Too long: A full CV dump that overwhelms the reader.
- Too generic: A copy-paste email that could have been sent to anyone.
The goal of your outreach email isn’t to win the trial on the spot. It’s to start a conversation. The best way to do that is by writing a short, clear, signal-driven email that shows why you’re reaching out now.
Structure for a strong outreach email:
- Subject Line: Clear and relevant, ideally referencing a signal
Example → "Star Research: Supporting your Newly Funded COPD Program" - Reference a Signal: The hook that shows you've done your homework
Example → “I saw your recent announcement about expanding your COPD trial into additional geographies after your funding round in August - congratulations!” - Introduction: One sentence on who you are
Example → "I'm the site director at Star Research, we're building a respiratory-focused research program." - Your Differentiator: What makes your site a good fit
Example → "We have a PI with 20+ years treating COPD patients and a strong referral base through local pulmonary clinics" - Next Step/CTA
Example → "I'd love to share more about our patient population and capabilities to see if we're a strong fit for your feasibility assessment."
Here are a couple of example emails that you can reference in your next outreach:
Example Email (Breaking into a new TA):
Subject: Phase 2 PPD success — ready to accelerate Phase 3?
Hi [Name]
Hope the week is off to a great start. Congrats on the positive results from your Phase 2 Post-Partum Depression study - I imagine the team must be feeling energized by that milestone! With Phase 3 on the horizon, I’m sure patient recruitment and site selection are top of mind to ensure this phase is just as successful.
My name is [name], and I am the site director at [site name], where we have been growing our CNS-focused research program. Our PI, Dr. [X], has over 20 years of experience treating patients with depression, and we’ve developed a strong referral network with local psychiatry and OB-GYN practices. Through that network, we’re connected to a wide and diverse group of patients to drive enrollment in a PPD study.
I’d love to share more about our patient population and capabilities to see if [site name] might be a strong fit for your feasibility assessment. Would you be open to a quick call next week to discuss?
Best Regards,
[Name]
Example Email (Research-Naïve PI, Brand-New Site):
Subject: Great news on the influenza funding — ready to help accelerate enrollment
Hi [Name],
Flu season always seems to creep up faster than expected, and it’s great to see your team pushing forward with the Phase 2 influenza study at such a timely moment. Congratulations on securing the funding to move this forward - I imagine the team is eager to keep the momentum going.
I’m [Name], site director at [Site Name]. Our PI, Dr. [X], has spent years treating respiratory infections in clinical practice, and is excited to extend that experience into research. With strong ties to local primary care and urgent care clinics, we see a high volume of flu patients every season, which puts us in a good position to support recruitment for a trial like this.
I’d love to set up a time to share more about our patient base and capabilities and explore whether we might be a fit for your feasibility assessment. Would you be open to a quick call next week?
Best regards,
[Name]
Example Email (Targeting a Partnership with Large Pharma):
Subject: Trusted Site Partner for Your MASH Program
Hi [Name],
I noticed the timeline for your MASH study has shifted a few times - as you know, delays like this often point to challenges around enrollment or data quality. Whatever the root cause, I imagine keeping the program on track is a top priority right now.
I’m [Name], site director at [Site Name]. We’re an experienced research center with a strong track record in NASH/MASH and metabolic disease trials. Our PI, Dr. [X], has been running studies in this space for over [X] years, and our established referral networks with hepatology and endocrinology practices give us access to a large pool of eligible patients. We’ve helped sponsors navigate exactly these types of enrollment and retention challenges and deliver clean, high-quality data.
Would you be open to a brief call next week? I’d love to share more about how we could support your feasibility and help move this study forward with confidence.
Best regards,
[Name]
Step 4: Master the Follow-Up
Even the strongest email may go unanswered at first. Sponsors and CROs are overwhelmed, and site outreach often falls to the bottom of their inbox. Persistence is key.
Tips for follow-up:
- Send a follow-up email 7–10 days after your first email.
- In each follow-up, restate your value and, if possible, add something new (e.g., a PI CV, patient population stats, or a recent update on your site).
- Limit to 3–5 total touches to focus on high-value leads while retaining bandwidth.
- Track your communications so you know where each prospect stands and can adjust your strategy accordingly.
A well-timed follow-up often gets a response when the first email didn’t. It shows you’re serious without being pushy.
Step 5: Build Long-Term Relationships
Securing your first study is a big win. But the most successful sites don’t stop there - they turn one-off opportunities into ongoing partnerships. Here’s how to nurture relationships with sponsors and CROs:
- Keep them updated. If your site expands into new TAs or hires additional PIs, share that news.
- Show performance. If you hit (or exceed) enrollment targets, highlight it in follow-up conversations.
- Stay visible. Attend industry conferences, webinars, and networking events where sponsors and CROs are present.
- Be easy to work with. Responsiveness, professionalism, and reliability make sponsors want to come back.
Long-term, your reputation as a reliable partner is what will set you apart and ensure steady trial opportunities.
Conclusion
Breaking into clinical research or a new therapeutic area isn’t about sending the most emails - it’s about sending the right ones.
By following a clear process, spotting opportunities with signal-based prospecting, aligning your value to sponsor needs, crafting thoughtful outreach, and nurturing relationships, even new or research-naïve sites can land high-quality studies.
Remember: sponsors are looking for capable partners who can help them succeed. By showing you’re ready, relevant, and proactive, your site can move from overlooked to in-demand.
Happy emailing! Go get that study!
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